Payment

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  kimjinks95 · Member · Nov 10, 2019 at 11:18 am

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  I was billed at £52 which i did not authorise. I’d like to know how to get a refund. Thank you. Kim.

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  staartmees · Member · Nov 10, 2019 at 11:49 am

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  You can check that charge at https://wpchrg.wordpress.com/

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  staff-ozmodiar · Staff · Nov 10, 2019 at 8:36 pm

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  Howdy, the WordPress.com user account that you are posting from is not the owner of any upgrades.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel/refund the upgrade.

  As mentioned above, you can also use our “why was I charged” system here: https://wpchrg.wordpress.com/