payment

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  neweps1 · Member · May 21, 2020 at 12:32 am

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  How do I change the payment method for the domain? I got an email saying I will be charged in June and I want to change the payment method. When I go to manage purchases it says that I never made a purchase,

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  mrsnlchauhan · Member · May 21, 2020 at 2:40 am

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  Hi @neweps1,

  Your issue demands the staff’s attention. I am tagging this post for their attention.
  Rest assured, you will hear back from them soon on this.

  Best :)
  Sunil Chauhan

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  kokkieh · Staff · May 21, 2020 at 5:52 am

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  Hi there,

  What domain are you trying to make changes to? The WordPress.com account you’re using to post here doesn’t own any domains.

  You are an admin on a site with a custom domain, neweps.org, but that site and domain belongs to another admin, antobandiera. You’ll need to be logged into that account to make changes to the payment method for that upgrade.