Payment

  • Unknown's avatar
    7secfish · Member ·

    Hi,
    I wanna stop my service but it continued charging me money from my PayPal account. I asked for refund but haven’t received that. This morning it charged me again for $35 and on my bank statement it says overdraft fee. What is that and could I just get my refund and stop the service?

  • staff-mckluskey · Staff ·

    Hi there!

    The only recent charge that I see on your account is $70.00 for Personal plan and domain renewal for 7secfish.blog. That has been canceled and refunded, you can find details at https://wordpress.com/me/purchases/billing.

    I’m not sure what is the $35 charge you mentioned.
    If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
    You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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