Payment and Cancellation
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Hi, I had 2 blogs with word press I cancelled one but the one I kept up seems to be down. Who do I contact ?
The blog I need help with is: (visible only to logged in users)
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https://momchic.wordpress.com is no longer available.
This site has been archived or suspended for a violation of our Terms of Service. http://wordpress.com/tos/
For more information and to contact us please read this support document. http://en.support.wordpress.com/suspended-blogs/We cannot assist with any blog suspension issues in these support forums. Contact the Terms of Service Staff please. You were provided with a link to do that https://en.support.wordpress.com/suspended-blogs/ Please use it.
You may wish to read these:
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/advertising/
http://en.wordpress.com/tos/Mistakes can be made but we Volunteers are asked not to discuss or to encourage any discussion of these private matters on the public support forums. Our role is to direct to the relevant support doc https://en.support.wordpress.com/suspended-blogs/, and request that Support Staff close the thread, as only Terms of Service Staff have authority in these cases.
Please do not continue to post here or to create additional threads of this nature.
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re: http://momchicblog.wordpress.com/
That site is not down.See: Dashboard https://en.support.wordpress.com/dashboard/
You must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
Replace NAME_OF_BLOG in that URL with the actual name of your blog.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/ -
Hi there,
Are you speaking of https://momchicblog.wordpress.com/?
That blog is not suspended, but has been deactivated after you filed a chargeback against us.
On 10 September you bought a Premium Plan and domain, momchic.net, for that site, and it appears on 8 November you then filed a dispute for that payment with your bank. When you file a chargeback against us we disable the site and remove any upgrades on it, pending the payment of a chargeback fee:
To reactivate your site, please go to the Checkout page and pay the chargeback fee:
https://wordpress.com/checkout/momchicblog.wordpress.com
You can then re-purchase your Premium Plan without a domain, and I’ll need to manually restore your domain once you have done that.
You can also try cancelling the dispute with your bank, but as you filed the dispute almost a month ago chances are it’s already too late to reverse the process.
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