Payment and Separating Domains

  • Unknown's avatar
    debbiedonsky · Member ·

    I got a notification that I owe payment. I added a credit card and want to ensure it is good to go.

    In addition, I started a new site for my work and it is on my profile. Not sure if I can change it but would like some guidance.

    Thanks,
    Deb

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ismaeliea · Member ·

    Hi Deb,
    I apologize, but you are using the wrong forum center. You need to know the difference between WordPress.com, and WordPress.org, because they aren’t the same forums. Each have different but some same features. If you still don’t understand, read on.

    You are on WordPress.com Forums, when you would need to be on WordPress.org forums, for this request, as this is for hosted sites, and not for “self” hosted sites under their own hosts.

    Basically, they have they have the same name, but the difference is .org, and .com, and have different options in each. Also, WordPress.com, is where everything is done for you, and WordPress.org, where you manage you servers, etc.

    WordPress.com and WordPress.org have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums.

    Also, I see that your site is hosted from these registrars:

    NS1.BLUEHOST.COM
    NS2.BLUEHOST.COM

    You might want to contact their support center and get more information, and contact them for more information regarding this. I’ll also tag this as Modlook, in case staff can help with this issue, since it is hosted by Bluehost.

    I have some links that may be useful:

    — WordPress.com vs. WordPress.org
    — WordPress.org Forums
    — WordPress.org Support Site

    We’re so sorry we couldn’t assist you further, and wish you success on your site.

  • staff-zinnia · Staff ·

    Hi Deb –

    Hmm. Let’s see if I can help or at least get you pointed in the right direction. Please confirm for me which site you’re working on. Thanks!

  • Unknown's avatar
    debbiedonsky · Member ·

    debbiedonsky.com

  • staff-zinnia · Staff ·

    Thanks :)

    My guess is that you received a notification for the domain renewal of debbiedonsky.com which expires on 2018-04-17. The domain is scheduled for automatic renewal. Unless you hear from us about an issue with the transaction there’s nothing else you need to do.

  • Unknown's avatar
    debbiedonsky · Member ·

    That is a relief! Thank you Liz. I really appreciate you taking the time to write to me.

  • staff-zinnia · Staff ·

    No problem :) Take care!

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