Payment button not showing up
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Hello,
The payment button not showing up on https://nightnight.site/get-instant-access-to-hundreds-of-stories/It shows up when I log on to WordPress. But if I am not logged in, it shows an error message: “Sorry! This product is not available for purchase at this time.”
I sent an email to help@wordpress.com, but did not get help for more than a day now. Please help as I am losing customers.
The blog I need help with is: (visible only to logged in users)
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Hi there!
If you don’t have any subscribers yet, could you try the following steps?
Delete the payment plan you have set up, create a new plan, edit the page, remove the payments block, and insert it again.
Let me know how it goes. We’ll be happy to help you with this once you’ve recreated the payment plan.
Thanks!
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I have close to 250 pages with the same payment plan. How do I modify all of them with the new plan?
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Hello, any suggestion?
Also, how do I get support without going through this forum? I am a paid member and my previous email on this went unanswered.
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Hi,
If you mean the “Subscribe to my stories” buttons, let me note that they work on my end when browsing https://nightnight.site/get-instant-access-to-hundreds-of-stories/ from a private browser window (not logged in)
If the buttons are not showing on your end, I’d say this has to do with the browser cache memory.
Could you please empty your browser cache following the instructions here?: https://en.support.wordpress.com/browser-issues/
By the way, with your Starter plan, you have access to email support, you can access it by following this: https://wordpress.com/support/help-support-options/#how-to-contact-us -
Hello, I was able to resolve the issue after I sent the request. This is why you see everything working now. Thanks for your help.
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