Payment card expiry

  • Unknown's avatar
    glosarchives · Member ·

    The payment card on my blog (gloucestershirearchives.wordpress.com) expired , and the no-ads auto renewal didn’t go through. I have now updated the payment card, but can’t tell if no ads has been renewed. There’s no billing information/receipt to suggest it has. Is there any way to contact WordPress for me to check this out with them? Thanks.

  • deancroyal · Staff ·

    Hi there – When you have a moment, take a look in your purchases area once again: https://wordpress.com/me/purchases

    I see the upgrade there, and that it needs to be renewed by the end of the month. Try renewing with that new payment method and let us know if you run into any issues along the way.

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