Payment confirmation

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  frizbeedigital · Member · Nov 11, 2016 at 4:45 am

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  I am trying to purchase premium plan through paypal but its saying its getting refused from the recipient. Please check the details.

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Nov 11, 2016 at 9:57 am

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  Aloha uncommonindians, Does PayPal offer any other information on why it is being refused? I have added the modlook tag so a staff member can assist you with your purchase.

  Learn more about getting a moderator/staff reply for your questions:
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  kokkieh · Staff · Nov 11, 2016 at 12:14 pm

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  Hi there,

  Are you using the Pay via PayPal button?

  According to the error message appearing in your account log it’s PayPal that’s blocking the payment. Do you have a valid card connected to your PayPal account? If not, that could be the reason.