Payment currency is in yen, not USD

  • Unknown's avatar
    shykoi · Member ·

    When I go to pay for a premium plan, the currency is in yen. When I set up my account, I was in Japan. But now I live in the US. Could you please change my account to USD?

    The link that the Support AI provides to contact you doesn’t work.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    We use geolocation to set your currency, but if you are traveling or use a VPN to mask your IP we can sometimes get that wrong.

    I have updated your account to $USD as requested, and you should now see that pricing reflected in our cart here: https://wordpress.com/checkout/shykoi.home.blog

    You will see if you visit that link I have also added a small discount. Thank you for your patience!

    Hope that helps. If you like we also welcome you to tell us a bit more about your site and we’re happy to confirm if the plan you are interested in is appropriate or more than you need.

    Thanks!

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