Payment decline

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  makinoe · Member · Mar 7, 2019 at 4:35 am

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  I was trying to upgrade my plan but my payment wont go through. I have sufficient funds in my mastercard debit. What seems to be the problem?

  The blog I need help with is: (visible only to logged in users)

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  mywritingmuscle · Member · Mar 7, 2019 at 5:36 am

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  Hello @makinoe,

  I have tagged this post for staff attention. Someone from the staff will get in touch with you shortly. I hope you find the help you need and purchase the upgrade plan you wish.

  Hope this points you in the right direction of help.

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  kokkieh · Staff · Mar 7, 2019 at 8:41 am

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  Hi there,

  It looks like you’ve since been able to buy an upgrade, but let us know if you still need any help with this.