payment declined

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  stefdeguzmanph · Member · Apr 14, 2021 at 9:27 am

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  hi, ive tried 2 different debit cards (visa and master card) multiple times for my payment to buy a domain but it wont push through. please help me.

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  staff-doublebassd · Staff · Apr 14, 2021 at 4:26 pm

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  Hi there,

  I checked our system and it is stating that one card was declined with no other information and the other declined due to insufficient funds. In either case, I would recommend reaching out to your bank to confirm they are not blocking the payment, and if they are, ask them to allow this purchase to go through. Your account looks fine on this end and purchases are enabled under your account.

  Thanks,