Payment Declined for Renewal of Domain/Services
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Dear WordPress Support Team,
I attempted to make a payment of ₹6,598.56 on 15-Nov-2024 for my account. However, the transaction was declined by my bank.
I’m concerned about losing access to my domain and would like to ensure the payment is completed successfully. Could you please confirm the next steps I should take?
Additionally, if you can temporarily hold my domain or services while I resolve the issue, I’d greatly appreciate it.
Looking forward to your assistance.
Best regards,
EshaPS: This is the first time I’ve encountered such an issue. Previously, my payments have always gone through without any problems. PFA the screenshot of the text for reference.
The blog I need help with is: (visible only to logged in users)
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Dear WordPress Support Team,
I am following up on my previous message regarding the declined payment of ₹6,598.56 on November 15, 2024. Unfortunately, the issue occurred again today (November 17, 2024) despite ensuring that my card is enabled for online and international transactions, and I have plans on this website before, multiple times.
I kindly request that you check the issue and assist me as soon as possible. Resolving this promptly is crucial to avoid disruptions to my domain and plan.
Looking forward to your swift response.
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I see we connected over direct communication with our Happiness Engineers, so I’ll mark this topic solved so we can continue the conversation there.
Thanks so much!
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