Payment Difficulties
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I am from South Africa and I am trying to upgrade my cutrent plan but I am experiencing difficulties in proceeding with the payments I have called my bank, tried making the transaction from different devices still no hope. Kindly assist
The blog I need help with is: (visible only to logged in users)
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Below are the only accepted means of payment.
http://en.support.wordpress.com/payment/WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/
If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country.
In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.
The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.
More about echecks here:
https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI -
Hi Naidene,
I don’t see any errors on our end for payments you tried to make. Did you see a specific error message when you tried to purchase the upgrade? (And did you try to pay via credit card or PayPal?)
Also, did you bank give you any information about your payment attempts?
That will help me investigate this for you.
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