payment disabled

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  villasolong · Member · Sep 8, 2023 at 5:36 pm

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  I am trying to upgrade my account from Free to Personal, but I received an error saying payment is disabled at this time. Can you please help fix this issue?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  villasolong · Member · Sep 9, 2023 at 1:47 am

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  I no longer need help on this. You can disregard the request.

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  volfredo · Member · Sep 18, 2023 at 5:48 pm

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  I’m trying to solve the payment problem, it saz that the payments are disabled. How did you solve it? Many thanks!

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  aisajib · Member · Sep 20, 2023 at 9:18 am

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  Hi @volfredo,

  I see that payments were enabled on your account, and you upgraded your site to the WordPress.com Personal plan. Congratulations!

  Feel free to let us know if you need any help with your site.

  

  Contact WordPress.com Support

  in WordPress.com Support

  5 min read

  If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support You can avail of different levels of support depending on your plan: PlanPublic ForumsEmailLive Chat*Free✅Personal (Annual)✅✅Personal (Monthly)✅✅Premium (Annual)✅✅✅Premium (Monthly)✅✅Business & Commerce (Annual)✅✅✅Business & Commerce (Monthly)✅✅* Chat is available Monday to
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  kulsabeducation · Member · Sep 26, 2023 at 6:30 pm

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  It says payments are disabled. How can I make a payment now?

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  dragstor · Member · Sep 27, 2023 at 10:26 am

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  Hey, @kulsabeducation 👋🏻

  I checked your account, but I didn’t see any issues with the paymnets.

  However, if you’re facing any issues during the upgrades, you may want to try a different payment method listed here:

  

  Payment Methods on WordPress.com

  in WordPress.com Support

  4 min read

  This guide covers how to pay for a WordPress.com plan, domain, and other services we offer. Accepted Forms of Payment You can pay for purchases on WordPress.com with the following payment methods: All major credit and debit cards. PayPal, in supported countries. Learn more. Apple Pay, on supported devices. Learn more. Google Pay, on supported devices. Learn more. In some co

  💡 Additionally, you could contact your card-issuing bank for any specific details on why the transaction was not successfull.

  I hope this helps!