Payment domain mapping

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  olindberg · Member · Oct 21, 2020 at 7:54 pm

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  I’m not the owner of the webside anymore, and therefore I can’t pay the invoice for domain mapping. I need this invoice to show up on the new owner’s wordpress account. How can I solve this?

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  supernovia · Staff · Oct 21, 2020 at 9:09 pm

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  Hi @olindberg, can the current owner log in? If so they can transfer ownership of the upgrade and the site:

  Transfer a Site

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  olindberg · Member · Oct 22, 2020 at 7:59 am

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  Hi, I have transfered the site to another person, but the invoice is still showing up in my wordpress account. I can’t pay the invoice, since I’m no longer the owner, and the new owner does not have the invoice in his wordpress account, so none of us can pay the invoice. What can we do?

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  staff-mckluskey · Staff · Oct 22, 2020 at 9:50 am

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  Oh, I see so, you’d like to transfer the domain mapping for nhh-fk.com from your account to nhhfk, is that correct?

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  olindberg · Member · Oct 22, 2020 at 9:56 am

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  Hi! Yes, could you be able to do that for me, please? :)

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  staff-mckluskey · Staff · Oct 22, 2020 at 10:07 am

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  Yes, I have already moved the subscription to the account that owns the site so they can access the purchases from there.
  I hope that helps :)

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  olindberg · Member · Oct 22, 2020 at 10:11 am

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  It worked! Thank you so much!!