payment error

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  networkindiamalayalam · Member · May 30, 2021 at 6:44 pm

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  i cant purchase the busness plan , get showing payment error

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  staff-totoro · Staff · May 30, 2021 at 9:39 pm

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  Hi there,

  Can you tell me a bit more about the error message you are seeing? What is the exact wording of the message so we can look it up in our system, thanks!

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  networkindiamalayalam · Member · May 31, 2021 at 8:01 am

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  i tried to do the payment from debit card , is that the problem ?

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  fstat · Staff · May 31, 2021 at 8:44 am

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  Hi there,

  Sometimes your bank may block the transaction, even if your card works for other purchases. Please contact your bank to confirm that they are not blocking transactions from WordPress.com. Also, make sure that your card is valid for online and international transactions.