Payment error

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  visibledeals · Member · Aug 16, 2021 at 11:11 am

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  Hi,

  I’m receiving this error after printing 15 labels back to back.

  Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  visibledeals · Member · Aug 16, 2021 at 11:13 am

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  The blog I need help with is www.visibledeals.com.

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  aleone89 · Staff · Aug 17, 2021 at 7:31 am

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  Hello there,

  staging2.visibledeals.com is http://www.visibledeals.com are self-hosted sites so we are not able to provide full support on this occasion.

  Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

  This error general relates to the processing of the transaction. The first port of call would be to contact the bank to see if there’s any blockages at play.

  I hope this helps thus far.