Payment Error

  • Unknown's avatar
    vadivelnallasamy7575 · Member ·

    My customers were not able to complete purchase as it always shows, ‘Error processing payment, please try again later’, but it captures the payment in background and lists it as a failed payment as the time to complete coinbase payment lapses in the backend. I know this is a fault in your earlier updates and it’s happening again. I tried restoring back my site few days back and it still sucks. Help me.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    It looks like you’re using WooCommerce for your store, so please reach out to their support team and they can look into this for you: https://woocommerce.com/my-account/create-a-ticket/

    I hope that helps!

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