Payment error AXLZNE

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  alenahohl · Member · May 16, 2022 at 11:45 am

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  I tried to pay for the WordPress pro, but an error came up: AXLZNE
  thanks for your help :)

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · May 16, 2022 at 12:08 pm

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  Hi there,

  This error can appear when you fail a credit card transaction.
  The thread has been marked for staff attention to assist further.

  Hope this helps! :)

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  staff-ozmodiar · Staff · May 16, 2022 at 2:37 pm

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  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.