Payment Error (AXLZNE)

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  amed2k7 · Member · Dec 20, 2022 at 11:27 am

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  Unable to make my first subscription payment with this error AXLZNE being displayed after transaction is reported as failed. Need help please.

  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Dec 20, 2022 at 2:34 pm

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  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

  Thanks!