Payment Failure

  • Unknown's avatar
    mypetvetklinik · Member ·

    I want to by plan from your site and have tried to pay by my 3 different credit cards but the same has been declined by your site at every time and asking to try with some other card. However, I have received message from my credit card that Rs. 76.57 has been deducted. Why?
    Please look into the matter.

  • staff-mckluskey · Staff ·

    Hi there!

    No charge has been made on our end, as all purchases have been unsuccessful. If you see a charge on your bank account, it will likely disappear in a few days.
    As for not being able to upgrade, I’d suggest reaching out to your bank to make sure you’re able to make purchases abroad with your card.

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