Payment for domain mapping that doesn't exist.
-
I’ve been charged $13 for something that I cannot access anymore. I would like to speak to WordPress Support. Thanks!
The blog I need help with is: (visible only to logged in users)
-
Hi, how are you?
In this case, I’ll tag this thread for the staff help you.
Tag: modlook.Regards.
-
-
Hi there,
I checked your account and did not see any recent charges. Are you referring to a charge under a different account? You’ll need to contact us from that account in order for us to potentially provide a refund.
Let me know, thanks!
-
Hi! It’s from another account that I cannot access anymore. I’ve tried the email for it, but it won’t let me sign in… Thanks!
-
Do you happen to know the domain URL for the mapping subscription that you were charged for? I would like to see if I can track the account.
Also, if you have the receipt of the charge, there should be a transaction ID you can use to confirm ownership. Let me know if you have that information, and I’ll email you to retrieve it.
Thanks!
-
-
Hi there,
I found the account associated with the domain. Did you happen to find the transaction ID for the charge?
- The topic ‘Payment for domain mapping that doesn't exist.’ is closed to new replies.