Payment for Plan Subscription

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  incognitoink · Member · Jun 18, 2021 at 9:51 pm

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  I am trying to pay for a subscription with my debit card, but I keep getting the message: The transaction was declined. Please try another card.

  Is there a particular reason why my card is not being accepted?

  Thanks

  The site I need help with is [visible only to staff] (email visible only to moderators and staff).

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  supernovia · Staff · Jun 18, 2021 at 10:15 pm

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  Hi! Everything looks fine on our end; can you try contacting the bank to see if they’re blocking it for some reason? I know my card company will sometimes want me to verify online purchases, for example.