Payment for premium disabled

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  dreameducationabroad · Member · Jan 23, 2023 at 5:26 am

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  Dear Sir/Madam
  I am trying to develop a website to help youngsters to get their PhD position abroad for free. Yesterday, I tried to take premium subscription for my website, tried 3-4 payment card but foud pop up that my payment has been disabled. But why, I am a researcher serving science since last 13 years, never did wrong activity. I request you to please enable my payment option.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 23, 2023 at 5:13 pm

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  Hi there,

  I checked your account, and your ability to purchase upgrades has indeed been disabled, and you should’ve received a notification in your dashboard regarding this. We cannot assist you in the forums but click on the notification in your dashboard to reach our payments staff.

  Our Billing Support team handles inquiries about this. You can contact them for assistance using the link in your dashboard: “Purchases are currently disabled. Please contact us to re-enable purchases.” You can also send an email directly to billingsupport@wordpress.com as well.

  Thanks!