Payment for website upgrade

  • Unknown's avatar

    Hello,

    Oyinade Osisanya here. I just tried to pay to upgrade my account to business and take advantage of the 10% startup discount, but my card was declined and I was asked to contact support and quote error AXLZNE. Your prompt resolution would be much appreciated as I need to have that discount applied today or lose it.

    Thanks.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there:

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there. Since it is the weekend, there may be a bit of a delay in their response to you, so be patient and they’ll get in touch.

    Thanks.

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