Payment Gateway Based Fees REFUND

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  aarinhartwell · Member · Apr 9, 2022 at 2:46 pm

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  Seems that there is only documentation and no REAL SUPPORT for these WooCommerce products. The subscription emails redirect you to an email CONFIRMATION (that doesn’t exist) as it’s only frame of trying to retrieve any support. How convenient!

  I am having immense troubles with the Payment Gateway Based Fees and since I can’t get any help with it, I’d like a refund.

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Apr 9, 2022 at 6:35 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers.

  If you’re using the free version of WooCommerce, you can post in their community forum here:

  https://wordpress.org/support/plugin/woocommerce/

  Or, if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

  If you still just want a refund, you can do that from https://woocommerce.com/my-account/my-subscriptions/