Payment gateway not working

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  edennltd · Member · Aug 28, 2018 at 12:16 pm

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  I keep getting messages from people to say the payment page is not working on my website, how can I test it? TIA x

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 28, 2018 at 12:22 pm

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  Hiya, http://edennltd.wordpress.com/ hasn’t been updated in seven years. To confirm, is this the website you are referring to? If not, what is the URL of your website?

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  edennltd · Member · Aug 28, 2018 at 1:30 pm

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  http://www.anchorstrap.co.uk

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  torres126 · Member · Aug 28, 2018 at 1:38 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

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  edennltd · Member · Aug 28, 2018 at 1:52 pm

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  Thanks for your help! x

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  torres126 · Member · Aug 28, 2018 at 2:30 pm

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  No problem! :)