Payment have complete on ovo but at wordpress not complete

• 

  edelchemsunja · Member · May 15, 2020 at 2:21 am

  • Copy link
  • Add topic to favorites

  I have completed payment for the echannel.id domain via ovo but on WordPress why the status is still not paid. What can I do to confirm that I have successfully completed payment

• 

  mrsnlchauhan · Member · May 15, 2020 at 2:37 am

  • Copy link

  Hi @edelchemsunja,

  Your issue needs staff attention. I am tagging this post for their attention.

  They will be reaching out to you for help soon.

  Best :)
  Sunil Chauhan

• 

  staff-mckluskey · Staff · May 15, 2020 at 10:31 am

  • Copy link

  Hi there!

  From what I can see the payment was unsuccessful so if you have been charged anything, you should see a refund soon.
  If you do not see any refund in the next 48h, let us know here and we’ll have another look.