payment help

• 

  tkoh117 · Member · Mar 31, 2023 at 4:37 pm

  • Copy link
  • Add topic to favorites

  I cannot update the payment information for the website listed above I bought. How can I fix this issue?

  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Mar 31, 2023 at 5:22 pm

  • Copy link

  Hi there,
  
  What is the URL of the site? The one you provided doesn’t have the full address. Also, no site is connected to the account you are contacting us from, so we wanted to confirm that the site is hosted with us here. Let us know the URL of the site, and we’ll be happy to point you in the right direction.
  
  Thanks!