Payment Info on Stripe Receipt Not Showing Correctly
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Hi. Recently, the receipts from our Job Board have shown the payment description incorrectly. Instead of listing the job title as the description, they have listed the payment ID. The only thing recently changed on my website is the theme (Enfold) and WP Job Manager plugin. After talking with support at Stripe, they believe this is a WP issue. He said something changed our website’s Stripe integration from charges with automatically – set description to payment intents with no descriptions set. Can you help me figure out how to resolve this issue so the description shows up on the receipt?
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Hi there,
What is the address of the site you are having issues with and we are happy to take a look and get you some help.
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Thanks for the URL. It looks like you’re in the wrong forum, though.
The site mncpd.org is using the open-source WordPress.org software and it’s not hosted on WordPress.com so I suggest you look for help here:
https://wordpress.org/support/forums/
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
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