Payment is not processed

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  thiagoea20d86a84 · Member · Jul 5, 2022 at 2:23 pm

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  All my credit card information is right and can’t sign up to a paid plan:

  Your payment was not processed this time due to an error, please try to submit it again.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 5, 2022 at 9:59 pm

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  Hi there,

  I checked and do not see any transaction attempts under your account. How many times did you attempt the purchase? What Plan were you attempting to purchase?

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  thiagoea20d86a84 · Member · Jul 6, 2022 at 1:17 am

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  I have tried several times. And keep getting the same error: Your payment was not processed this time due to an error, please try to submit it again.

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  staff-ozmodiar · Staff · Jul 6, 2022 at 2:17 am

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  Hi,

  I’m seeing a successful Pro plan purchase. Can I assume you for this sorted out?

  Let us know if not.