Payment issue

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  notvartika · Member · Jun 30, 2018 at 6:57 am

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  I upgraded my plan but had to cancel it as it was applied accidentally to the wrong site that I own. I am trying to upgrade again but the transaction is not accepting my card or even a different card. What do I do?

  The blog I need help with is: (visible only to logged in users)

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  ravichahar · Member · Jun 30, 2018 at 7:22 am

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  Hey notvartika,

  It would be great if you could mention both of your websites so that the staff can check the current status and the card attached to the subscription you accidentally bought.

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  gemmacevans · Member · Jun 30, 2018 at 10:41 am

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  Hi notvartika,

  I see you’ve purchased another plan and custom domain (vartikarastogi.com) for vartikarastogiblog.wordpress.com. Is that the correct site or did you mean to purchase these upgrades for punkrockandreticence.wordpress.com instead?

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  notvartika · Member · Jun 30, 2018 at 10:46 am

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  Hi,
  vartikarastogi.com is the correct site. Thank you.

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  gemmacevans · Member · Jun 30, 2018 at 1:56 pm

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  Great, thanks for letting me know! You are welcome to reply here or use the direct support included in the Personal plan if you need any further help:

  https://wordpress.com/help/contact/