Payment issue

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  emptymindsofficial · Member · Jan 22, 2019 at 5:49 am

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  I’m not able to buy my plans since I’m trying from past 2 days

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jan 22, 2019 at 7:16 am

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  Hi there, could you please clarify what exactly happens when you try purchasing a plan? Does an error appear? Which link are you on that prompts you to upgrade?

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  emptymindsofficial · Member · Jan 22, 2019 at 8:13 am

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  I tried paying through many different cards ,but it always shows that there is some transaction error and try other card.

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  kokkieh · Staff · Jan 22, 2019 at 11:44 am

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  Hi there,

  The payments are being declined by your bank, not by us. Usually this happens if a card has not been enabled for international or online payments.

  Please contact your bank directly for help with this.