Payment issue

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  feikemees · Member · Dec 2, 2019 at 9:58 am

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  Hi there,

  I just subscribed to the personal plan and paid for it,
  now its a few days later and I am getting spammed that I need to pay.
  I have the transaction reference as proof that I did pay.

  is it normal and it just takes a few days or am I missing something?

  The blog I need help with is: (visible only to logged in users)

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  feikemees · Member · Dec 2, 2019 at 10:08 am

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  Alright, mb, apparently there were multiple personal plans in my shopping cart

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  staff-mckluskey · Staff · Dec 2, 2019 at 11:23 am

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  Hi there!

  Have a look at your cart and remove any subscriptions that you do not want:

  https://wordpress.com/checkout/feikepostmes.com

  Once the cart is empty, you will not see prompts to finalize the purchase anymore. I hope that helps :)