payment issue

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  anudhlln24 · Member · Aug 17, 2020 at 2:11 pm

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  While I am choosing personal plan which is shown as INR 160 per month but in the cart it is showing as US$ 4 per month. Please clarify and rectify the issue.

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  staff-doublebassd · Staff · Aug 17, 2020 at 6:49 pm

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  Hi there,

  You are seeing that because your account was set to USD currency.

  I have changed the currency under your account from USD to INR. Please try choosing the plan again and let us know if you have any questions.

  Thanks!

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  anudhlln24 · Member · Aug 19, 2020 at 6:06 pm

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  thanks though quite weird and unexpected from WP. When they can identify from my location and show prices in INR then why is my account set to USD currency?

  will check and share if any issue now. thanks

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  staff-zinnia · Staff · Aug 19, 2020 at 7:12 pm

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  You’re welcome. Do write back if more help is needed.