Payment issue

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  ranjitsingh21 · Member · Nov 2, 2021 at 4:28 am

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  Hello, so I paid $23 for this domain. but when I log into my account I don’t see it. I can’t find a way to edit this. Its asking me to pay again

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 2, 2021 at 9:06 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  What’s the domain name you’re referring to so I can have a look and point you in the right direction of getting support?

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  ranjitsingh21 · Member · Nov 2, 2021 at 9:07 am

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  Gillautobooker.com

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  aleone89 · Staff · Nov 2, 2021 at 11:15 am

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  Hello there,

  I can’t see this domain or site connected to this account.

  Is it possible you have access to multiple WordPress accounts?

  Many thanks.

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  singhsukhman · Member · Nov 6, 2021 at 2:40 am

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  Hey I only have one account. Please refund I have screenshot of the payment

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  supernovia · Staff · Nov 6, 2021 at 8:55 pm

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  Hmm, now it looks like you may have at least three accounts. Let’s have you try reaching out on this secure form instead:

  https://wpchrg.com

  Once you’ve located the charge, you should be able to contact billing directly so they can help with a refund.