PAYMENT ISSUE

  • Unknown's avatar

    Hi i have purchase a plan on November 5th, 2022 and immediately i cancelled it also. and I got the refund too. But today again, i got a mail from wordpress that INR 1560 has been debited from my account which i have not initiated today, but, they are showing the date of november 5th, 2022. Why?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hello there,

    It looks like the premium plan was refunded, but not the domain transfer of ibizse.com.

    I can’t see that the domain transfer completed in light of the cancellation so I’ve refunded the remaining INR 1560.

    This should appear on your statement within 10 working days.

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