payment issue

  • Unknown's avatar
    korkomaz123 · Member ·

    hello, i found today that your website Debiting my from my bank account 29$ for subscribe on woo commerce which i did not subscribe and used it at all maybe this happen by fault but i don’t know why and please i need to refund again the a month because i never use this service and I do not want to have a withdrawal from my bank account again or use my information again
    please how can i contact or chat with the support
    please contact me via this email : (email visible only to moderators and staff)

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    If you need help with a WooCommerce subscription, you should reach out to their support team for help. Please contact WooCommerce Support about this via your account page or their support forums and they should be able to help you with this.

    I hope that helps!

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