payment issue

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  jlee174 · Member · Jan 9, 2023 at 12:47 pm

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  I received a payment error ‘Please contact support quoting error 60102595/HHRRUI’ when pay the annual plan.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jan 9, 2023 at 3:23 pm

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  Hi there:

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.

  Thanks!