Payment issue with auto draft order

  • Unknown's avatar
    kbitsbobs · Member ·

    Hi
    When I create a simple payment link and it’s clicks on. The website appears with with error message ‘This order’s status is “auto-draft”—it cannot be paid for. Please contact us if you need assistance.’

    Can you tell me how to fix this please so payments can be made?

    Thank you

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce
    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

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