Payment issues

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  leylamammadkhanli · Member · Feb 27, 2022 at 4:27 pm

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  Hello.
  I dont use WordPress last 1 year, but today payed 50.12$ bu my credit card/
  In addition i dont see any purchases in my profil. Please help me to refund the money.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  leylamammadkhanli · Member · Feb 27, 2022 at 4:32 pm

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  My request is all about refund

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  leylamammadkhanli · Member · Feb 27, 2022 at 4:35 pm

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  Please help, waiting for your feedback.

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  fstat · Staff · Feb 28, 2022 at 10:21 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?

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  leylamammadkhanli · Member · Feb 28, 2022 at 3:33 pm

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  Should I register again with the details of payment card?

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  helper-heroponriki · Member · Feb 28, 2022 at 3:58 pm

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  No, you need to enter the charge details at https://wpchrg.wordpress.com/ and our billing support team will be able to help you process that refund.

  We’re not able to help with this on the public support forums, so please submit your request from that website.

  Thanks.