Payment Issues

• 

  senisy9 · Member · Apr 20, 2023 at 5:26 pm

  • Copy link
  • Add topic to favorites

  Hello I would like to infom that I am not ale to make a payment for the subscription.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  machellie · Staff · Apr 20, 2023 at 5:32 pm

  • Copy link

  Hi there, @senisy9!

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

  Thank you.

• 

  machellie · Staff · Apr 20, 2023 at 5:50 pm

  • Copy link

  Hi, @ginocaparachin

  Please create your own topic if you need help.

  We can’t help with this type of billing issue here in the forums. Our billing team handles these types of inquiries. You can also send an email directly at billingsupport@wordpress.com.