Payment issues stripe

• 

  pendletriclub · Member · Aug 12, 2022 at 10:50 am

  • Copy link
  • Add topic to favorites

  Hi – why do we get error messages when people try to pay with stripe sometimes ?

  The error message is ‘The Page is insecure. credit card field should be used only for testing purposes.’

  This has been going on for months – we are losing revenue now because of it.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  helper-heroponriki · Member · Aug 12, 2022 at 1:44 pm

  • Copy link

  Hi there!

  Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Also, if you’re using WooCommerce for your store, you should reach out to their support for help with your payment processor. You can submit a new help request from your account page:

  https://woocommerce.com/my-account/create-a-ticket/

  Thank you!