payment lapse causing suspension

  • Unknown's avatar
    aresleung · Member ·

    my account aresleung.org was suspended because of expiry of credit card. I think I have paid for it now but I cannot see the email relayed to gmail working again.
    Please help urgently.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hey there,

    Many thanks for reaching out.

    I can see the domain aresleung.org expired 45 days ago and is yet to be purchased since.

    The domain is now in the domain redemption period, which means the domain is subject to a domain redemption fee of $80, plus the $18 registration fee.

    Would you like to proceed with this domain redemption so that you can secure the domain for use? :)

    Looking forward to hearing from you!

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