Payment lapsed and locked out

• 

  carolinesha · Member · Nov 22, 2025 at 5:35 am

  • Copy link
  • Add topic to favorites

  my bank bounced and now domain is st risk of being deleted. Can’t login as no details and no access to email. Wasn’t a supported plan. Who do I contact? Who is shows as WordPress.com site but not able to contact to prove ownership

  The blog I need help with is: (visible only to logged in users)

• 

  darusja · Staff · Nov 24, 2025 at 1:55 pm

  • Copy link

  Hi there!

  Thank you for reporting it. Please fill out this Account Recovery form, and we will reach back via email.

  You may also want to review this page https://wordpress.com/support/account-recovery/