payment method

• 

  pinnaclepiercings · Member · Apr 5, 2024 at 3:35 pm

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  Attempting to add payment method, tried with 2 different cards from 2 different banks.

  Error return: Error preparing new payment method configuration. Please contact support quoting error HYMNCA.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Apr 9, 2024 at 1:41 pm

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  Hi there!

  Could you try again and see if you’re still running into the error?

  If you do, please send an email to billingsupport@wordpress.com so that our billing team can review your account and help with this further. We’re unable to assist with this in the forums.

  Thanks!