Payment Method

  • Unknown's avatar
    pallavighosh0920df69c9c3 · Member ·

    Hi,

    My payment methods (all methods) have been disabled. How can I enable it?

    Also, I want to change my currency from USD to INR. How can I do this?

    Please help!

    Thanks,

    Pallavi

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport@wordpress.com, if you prefer that.

    Thanks

  • Unknown's avatar
    aisajib · Member ·

    Hi again,

    I just wanted to let you know that our team has reviewed your account, and payments are enabled now. Please feel free to try now. :)

    I also changed your account currency to INR.

    If you’re still having trouble with payments, please send us an email at billingsupport@wordpress.com so that our team can review it again.

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