Payment Method Change

  • Unknown's avatar
    elegantmou · Member ·

    Hi,

    I need to change the payment method for my domain. I checked my purchases and can’t find anything on it. Would you please help me with this matter?

    My domain is hihimsah.com

    Thank you very much!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I don’t see any domains registered on this WordPress.com account. Can you share the domain name so that we can look it up on our records?

    Thanks!

  • Unknown's avatar
    elegantmou · Member ·

    Hi,

    I have included it in my earlier question! It’s hihimsah.com

    thank you!

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thank you for confirming, and apologize for missing it initially!

    It appears that the domain is registered to a different WordPress.com account than the one you’re currently logged into. To manage and update the payment details, you’ll need to log out of @elegantmou and log into the correct account.

    I hope this explanation helps clarify things! Feel free to reach out if you have any questions or need further assistance.

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