payment metod

  • Unknown's avatar
    eritan1 · Member ·

    when the customer tries to make a purchase on the website, an error appears: client authentication failed

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there @eritan1, your site isn’t hosted here with us, but I’ll try to point you in the right direction. Since this involves payment processing, you’ll want to check with your payment processor first. You might also check your cart page to see if there’s an issue there.

    Then if you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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