payment not arrived

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  ricreagrafica · Member · Feb 9, 2022 at 8:35 am

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  hi i received an order but payment is not yet arrived
  can you help me ?
  thanks a lot
  silvia

  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Feb 9, 2022 at 9:13 am

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  We can’t help you as wordpress.com doesn’t process payments. Best is to keep the order on hold till the payment arrives.

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  kokkieh · Staff · Feb 9, 2022 at 12:31 pm

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  Hi there,

  If this is for your WooCommerce site, http://www.ricrea-grafica.com, please contact WooCommerce support directly at https://woocommerce.com/my-account/create-a-ticket/.

  The forum you’re posting to now is for sites hosted on WordPress.com, and your site isn’t hosted with us, just connected here via Jetpack. We don’t have access here to WooCommerce Payments transactions on your site.

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  ricreagrafica · Member · Feb 9, 2022 at 5:37 pm

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  thanks